Refund & Cancellation Policy – Triprova.in

Triprova.in, operated by Homestay India, aims to provide a transparent and hassle-free booking experience. This Refund & Cancellation Policy outlines the terms applicable to cancellations, changes, and refunds for all travel services booked through our platform.

1. General Policy

• Cancellation and refund policies vary depending on airlines, hotels, and other service providers.
• All cancellations must be requested through Triprova.in or our customer support.
• Refund eligibility depends on the terms and conditions of the respective service provider.
• Convenience fees, service charges, and payment gateway charges may be non-refundable.

2. Flight Bookings

• Airline cancellation and refund rules will apply to all flight tickets.
• Refundable tickets may be canceled subject to airline charges.
• Non-refundable tickets may not be eligible for refunds, except applicable taxes (as per airline policy).
• Rescheduling or date changes may incur additional charges and fare differences.
• Refund timelines depend on the airline and may take 7–21 working days after approval.

3. Hotel Bookings

• Cancellation policies vary by hotel and rate type (refundable / non-refundable).
• Free cancellation (if applicable) must be done within the specified time.
• Late cancellations or no-shows may result in full or partial charges.
• Refunds, if applicable, will be processed after confirmation from the hotel.

4. Holiday Packages

• Cancellation charges depend on the package type and timing of cancellation.
• Standard cancellation charges may include:
  • 25% of total cost (15–30 days before travel)
  • 50% of total cost (7–15 days before travel)
  • 100% of total cost (within 7 days or no-show)
• Any non-refundable components (flights, permits, bookings) will be deducted.

5. Car Rental & Bus Bookings

• Cancellation rules depend on the respective operator.
• Last-minute cancellations or no-shows may not be eligible for refunds.
• Partial refunds may apply based on operator policies.

6. Refund Process

• Refunds will be processed to the original payment method whenever possible.
• Processing time may vary depending on banks, payment gateways, and service providers.
• In some cases, refunds may be issued as credit vouchers (if agreed).

7. Service Charges

• Triprova.in may charge a service or processing fee for cancellations or modifications.
• These charges are separate from airline, hotel, or operator fees.

8. No-Show Policy

• Failure to use the booked service without prior cancellation will be treated as a no-show.
• No refunds will be provided in such cases.

9. Force Majeure

• No refunds or limited refunds may be applicable in case of unforeseen circumstances such as natural disasters, pandemics, government restrictions, or strikes.
• Refunds in such cases will depend on the policies of respective service providers.

10. Amendment Policy

• Changes to bookings (date, name, service type) are subject to availability and additional charges.
• Some bookings may not be amendable.

11. Contact for Cancellation & Refund

For any cancellation or refund request, please contact:

Homestay India
Address: IFS Business Centre, 206/1 Rashbehari Avenue, 4th Floor, Kolkata – 700029
Phone : 033 69028847 | 9073033666. 
Email : contact@homestayindia.in

12. Policy Updates

Triprova.in reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.